When will my gear arrive?

Huntech is committed to delivering your gear as quickly and efficiently as possible.

If you have any additional questions regarding shipping, feel free to contact our customer support team at admin@huntechoutdoors.com.au

Processing Times:

Orders are typically processed within 1-2 business days. Please note that processing times may vary during peak seasons or promotional events.

Shipping Options and Delivery Times:

Standard shipping costs vary by destination and will be calculated at checkout

Australia Post Satchel Sizes:
Small: $10.99
Medium: $14.99
Large: $18.99
Extra Large: $22.99

Your order will be processed within 2 working days. Delivery Australia-wide 

Please allow 2-4 business days. Orders are sent from:

OSA Brands
Unit 14/21 Yazaki Way
Carrum Downs
Victoria 3201
Australia

Huntech AU is closed on all Australian national public holidays, Victorian public holidays and the days between Christmas and New Year. No orders are processed on these days.

Clearance items cannot be returned unless faulty.

We do not ship internationally at this time.

  • We do not ship to P.O. Boxes or Parcel Lockers.
  • Certain remote areas may experience longer delivery times.

If your order is delayed or lost during transit, please contact us at admin@huntechoutdoors.com.au with your order number. We will work with the carrier to resolve the issue as quickly as possible.

For information about returns and exchanges, please refer to our Return Policy.

International shipping: $19.95

Some items ship from New Zealand – these will be clearly marked on the product page.

Orders are processed within 2 business days. Please allow an additional 7 working days for delivery from New Zealand.

If your order includes items shipping from both NZ and AU, they will be delivered separately.

Huntech NZ is closed on New Zealand national public holidays and between Christmas and New Year. No orders are processed during these periods.

Clearance items can only be returned if they are faulty.

What is your Return Policy?

We offer a 30-day return policy on purchases. Click here to read about it in more detail over on our returns page.

How can I get in touch?

Huntech is distributed in Australia by the friendly people at OSA Brands

Unit 14/21 Yazaki Way
Carrum Downs, Victoria 3201
Australia

Contact Us
Email: admin@huntechoutdoors.com.au
Phone: +61 3 9775 1916

What is your payment policy?

For any questions or concerns regarding payments, please contact us via admin@huntechoutdoors.com.au

At Huntech Outdoors, we aim to make your shopping experience seamless and secure. This Payment Policy outlines the accepted methods of payment, how we protect your information, and what to expect during the checkout process. By placing an order on our website, you agree to the terms outlined below.

We accept a variety of payment options to provide you with flexibility and convenience:

1. Credit and Debit Cards:

  • Visa
  • Mastercard
  • American Express
  • Credit Card payments are processed securely via Shopify Payments. Huntech Outdoors does not collect payments directly nor store your credit card details

2. Online Payment Platforms:

  • PayPal
  • Afterpay (shop now, pay later in instalments)

All transactions are processed in Australian Dollars (AUD).

Your security is our priority. Our website uses SSL (Secure Socket Layer) encryption to protect your payment details and personal information during transactions. We do not store your credit card information on our servers.

  • Orders are processed once payment is confirmed
  • If there are any issues with your payment, our team will contact you promptly

If your payment fails or is declined, please double-check your details and try again. For further assistance, contact our customer service team at admin@huntechoutdoors.com.au

Refunds, where applicable, will be processed using the same payment method used for the original transaction. For details on our refund policy, please refer to our Returns and Refunds Policy

We reserve the right to update or modify this Payment Policy at any time. Changes will be effective immediately upon posting on this page.

What is the best size for me?

Finding the perfect fit is essential for comfort and performance during your outdoor adventures. Please refer to the size guide found on the product page. If you are between sizes we recommend sizing up for a more comfortable fit. 

For additional help, please contact our support team or visit one of our suppliers for expert advice.

How do I look after my gear?

Such a great question! If you look after your gear it will look after you. We recommend using the Nikwax range of cleaning and waterproofing products to get the best from your investment. 

Merino
Merino gear is made from wool, which means it needs extra care. We recommend a wash bag to launder, using specific Wool Wash detergent from Nikwax, and only ever air dry (don’t use the dryer!). 

Stinky gear
You’ve been working hard, and your gear is starting to smell that way. Nikwax Sports Wash will restore that shop-fresh feeling to your high-performance threads, like Glaciertech. 

Waterproofs
Waterproofing doesn’t last forever. If you start to notice that water is no longer beading off your outerwear and it is wetting out it’s time to refresh. Dirt, blood, smoke, and sweat all work to erode the protective Durable Water Repellancy of your gear. Follow the guided steps provided by our friends at Nikwax to wash and restore your waterproof garments using TechWash and TX.Direct for another great season of use.

What kind of warranty do you offer?

At Huntech, quality is our highest priority.

2-year performance warranty
If in the first two years after purchase, your garment or equipment has a fault due to a manufacturing defect we will replace or fix the item for you.

3 year registered loyalty warranty
For extra peace of mind, you can register your product online by completing the Warranty Submission Form. Your warranty will automatically be extended to 3 years under our registered member’s loyalty program. Please click here.

Return Procedure
Please see our Return Procedure on our Warranty Page here for further details

Where’s that sale I saw in NZ?

Our products are available exclusively to residents of the region we operate in. Sales in Australia are restricted to Australian residents. Sales from the New Zealand website do not apply to Australian residents. This ensures we meet local regulations and provide the best service to our customers in each region.

For any questions, please contact our support team.

Do you have cool discounts or promotions?

Sign up for our newsletter or follow us on social media to stay updated on exclusive deals and offers.

How can I share my adventure?

We love to tag along on your missions. If you’d like to share images, videos, and stories you are welcome to direct message us on our social platforms, or send us an email at admin@huntechoutdoors.com.au to tell us all about it!

Why is that thing out of stock?

We understand how frustrating it can be when you have a mission in mind but the gear you want is out of stock. Here are a few steps you can take:

  1. Join the Waitlist: Sign up to receive an alert when the item is back in stock.
  2. Check Back Later: Stock is frequently replenished, so keep an eye on the product page.
  3. Contact Us: Reach out to our customer service team for more information or to explore alternatives.
  4. Explore Similar Items: Check out related products that might meet your needs.

We’re always at work keeping popular items in stock at all times, so thank you for your patience!

What’s the difference between those pants and these ones?

Every piece in our collection has been designed with a clear purpose. Functionality is as important as looking good. Check out our list of retailers if you’re the kind of person who likes to talk through the features or wants to feel the fit before you commit.

What kind of materials do you use?

Our commitment to cutting-edge materials is what sets us apart. We don’t use cheap and nasty fabrics, and we aren’t afraid to innovate. Look out for our iconic 180gsm high-grade anti-pill finished fleece, fancy MicroLite, and the brilliant REBORN - a fibre made from recycled plastic waste.

Do you offer gift cards?

Yes! Give the gift of great hunting. No wrapping paper required—just send the gift card and let them choose their new favourite threads. They might love it so much that they fill your freezer in appreciation. You’re welcome.

Why should I choose Huntech?

Great hunting gear isn’t about looking cool in the bush (though we totally nail that). It is the superior function and commitment to quality and innovation that makes Huntech your go-to gear.

Our gear is designed to stand up to the wilds of the unforgiving New Zealand landscape, but we also make it comfortable, so you’ll enjoy wearing it.

Our camo patterns evolve like the landscape. Designed to blend into the bush and the high country, our design team takes invisibility seriously.

Huntech are hunters, not designers guessing what hunters need. They’re out there, in all conditions, in the name of research. Every pocket, zipper, and stitch is where it is for a reason.

Fabric choice matters! Details make the difference, and while we can’t control how heavy you step, our fabrics are selected to reduce rustling.

We want the bush to stay wild, so we use sustainable materials wherever we can. Hunt hard, and leave only footprints.

Our stuff lasts. No falling apart mid-hunt or mysterious holes showing up after a season.

Huntech is here to keep you comfortable, hidden, and ready for whatever the great outdoors throws your way. Go ahead, try us out—you’ll wonder how you ever hunted without us.